RETIREE BENEFITS UPDATE, OCTOBER 23, 2019 (Part 1) - Daniel Keys, Manager of Retirement Programs at Corning Inc.

Watch Video (password: Corning) - The presentation doesn't start until about 7-1/2 minutes into the video.  The total video length is about 30 minutes.

RETIREE BENEFITS UPDATE, OCTOBER 23, 2019 (Part 2) - Alexis Green from UnitedHealthcare Retiree Solutions

Watch Video (password: Corning) - This presentation is 1 hour long.

Corning Retiree Perks:

Discounts exclusive to Corning retirees:

My Total Rewards website

Helps you manage, organize and stay up-to-date with all your retirement benefit needs.

Investment Plan

    • Monitor your Investment Plan account
    • Make changes to your investment portfolio
    • Learn more about your plan (retirement options)
    • Keep your Beneficiaries current
    • View online statements

Pension (available if you are currently receiving a monthly pension from Corning)

    • View details about your pension payments
    • Sign up or change your direct deposit information
    • Change your tax withholdings
    • Request pension benefit verification and more

Health & Welfare (available if you are currently receiving a monthly pension from Corning)

    • View your current retiree medical elections and current contribution amounts
    • Access a printable PDF file of your Retiree Medical Benefits Handbook/SPD
    • Access claim forms and connect to other useful web sites, such as Caremark and UnitedHealthcare
    • Keep your Life Insurance Beneficiaries current

How do I access the My Total Rewards website?

Use the following instructions to access your account on My Total Rewards:

    1. Go to
    2. Log on by entering your User ID and Personal Identification Number (PIN), and then click Login.
    3. If you don't remember your User ID or PIN, click on "Forgot My User ID?" or "Forgot My PIN?" and follow the on-screen instructions to have your User ID or PIN emailed to you.
    4. If you previously registered for the "Forgot My User ID or Forgot My PIN?" feature, you may access the site using the challenge question for which you are registered.

Important Retiree Benefits Phone Numbers / Website Information


(Dependent Eligibility, Beneficiary Designation, Pension Tax Withholding and Reporting, Pension Direct Deposit)

Corning Benefits Network: 800-858-3875

Address Changes: It is important to always keep your address current with the Corning Benefits Network

My Total Rewards:


Retiree Consumer Health Plan and Retiree PPO: 877-644-4334 or (for non-Medicare eligible salaried, union-free hourly, and union hourly retirees)

UnitedHealthcare Group Medicare Advantage (PPO) Plan: 844-867-3485 or (for Medicare-eligible union hourly retirees)

UnitedHealthcare Medicare Solutions Plans: Call the number on the back of your Medical ID card (for Medicare-eligible salaried and union-free hourly retirees)


CVS Caremark: 800-826-7122 or (First time user group code CRIRX) (for non-Medicare eligible salaried and hourly retirees)

SilverScript: 866-629-3619 or (First time user group code CRIRX) (for Medicare-eligible union hourly retirees)

(for non-Medicare-eligible retirees with primary coverage under a Corning medical plan)

ConsumerMedical: 888-361-3944 or (company code: CORNING) (guidance for medical conditions, and help with medical claims)

Centers of Excellence:

*Bariatric surgery will not be covered by the Corning medical plan unless you work through Bariatric Resource Services

**Fertility treatment will not be covered by the Corning medical plan unless you work through Fertility Solutions


Medicare: 800-MEDICARE (800-633-4227) or

Centers for Medicare & Medicaid Services: 877-267-2323

Social Security: 800-772-1213 or or

Steuben County Office for the Aging:

    1. NYS Office for the Aging: 800-342-9871 or
    1. To find your local Office for the Aging in NYS:

AARP: 888-687-2277 or